Filing a Claim
Speeding Up an Insurance Claim
First, document when and to whom you spoke, and what about from the first report of the claim to every subsequent conversation.
Insurance companies see a claim as their chance to perform, to prove the value of their service. Happy insurees stay with their company and sometimes even recommend the company to others.
Also, there are provisions in your policy that detail how a loss will be handled - so make sure you read it over carefully! The policy and state law spell out how long an insurance company has to furnish forms to you by which you can document the value of your loss, etc. From there, the impetus is upon the insurance company to settle the claim promptly, taking what time is needed to properly handle the claim, but no more.
If you are insured with Farmers:
Claims for your auto, home, business or boat should called into Farmers HelpPoint® (1-800-435-7764; en Español 1-877-732-5266; or for the hearing impaired 1-888-891-1660) as soon as possible.
File a Farmers claim online: http://crn.farmersinsurance.com/weblossreport/weblossreportmain.aspx
If you are insured with another company with our agency – call or email us right away.
Try to gather the following information:
- The names of all persons involved, including witnesses and their
addresses and phone numbers
- The circumstances of the incident giving rise to the claim
- The name of the insurance company (and agent if available) for anyone else involved in the incident giving rise to the claim.
What do to in case of an accident: click here

